Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Punt Casino, we believe that online gambling should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or supplement your income. Always gamble with money you can afford to lose, and never chase losses by gambling more than you initially planned.

We are committed to promoting responsible gambling practices and providing our players with the tools and resources needed to maintain control over their gaming activity.

Age Verification

Online gambling is strictly regulated in South Africa. You must be at least 18 years of age or the legal age of majority in your jurisdiction to use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, you are prohibited from registering or participating in any gambling activities on our platform.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:

• Chasing losses: Trying to win back money you've lost by gambling more frequently or with larger stakes
• Hiding gambling activity: Concealing your gambling from friends, family, or loved ones
• Loss of control: Gambling longer or with more money than intended
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Borrowing money: Taking loans or using credit to fund gambling
• Preoccupation: Constantly thinking about gambling, planning the next gambling session, or reliving past gambling experiences
• Escalating stakes: Needing to gamble with increasing amounts to achieve the same level of excitement
• Failed attempts to reduce: Being unable to cut back or stop gambling despite wanting to
• Using gambling to escape: Gambling to relieve stress, anxiety, depression, or other negative emotions
• Relationship strain: Gambling is causing conflict with family members or friends

Self-Help Tools & Responsible Gaming Features

Punt Casino provides the following tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a session or time period
• Reality Checks: Enable regular pop-up reminders during your gaming session to remind you of the time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you feel you are losing control
• Account Closure: Request permanent closure of your account if you wish to stop gambling entirely
• Session Timers: Set a maximum time limit for each gaming session

To activate any of these tools, please visit your account settings or contact our customer support team.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:

South Africa

• National Responsible Gambling Programme (NRGP): South Africa's primary resource for problem gambling support and information
• Gamblers Anonymous South Africa: Peer support groups and recovery programs for problem gamblers

International Resources

• GamCare (United Kingdom): www.gamcare.org.uk — Free support for problem gamblers in the UK
• GamStop (United Kingdom): www.gamstop.co.uk — UK national self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counseling and support for Australian players
• Responsible Gambling Council (Canada): www.responsiblegambling.org — Resources and support services
• National Council on Problem Gambling (United States): www.ncpgambling.org — Helpline: 1-800-GAMBLER (1-800-426-2537)

Seek professional help: If you are experiencing financial difficulties or mental health concerns related to gambling, please contact a mental health professional, counselor, or your local healthcare provider.

Need Help?

If you believe you have a gambling problem or need support, please reach out today. There is no shame in seeking help, and support is available to you at any time. Contact one of the organizations listed above or speak with our customer support team at adroitcybernetics.co.za for assistance with self-exclusion or account closure.

Remember: Gambling should only ever be for entertainment. If it's causing you distress, affecting your finances, or impacting your relationships, it's time to seek help.